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Privacy Policy

This site is owned and operated by Etutelage. Your privacy on the Internet is of the utmost importance to us. At Etutelage, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

INFORMATION ETUTELAGE GATHERS AND TRACKS

Etutelage gathers two types of information about users:

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to avail of our free trial classes, register for our services and to make online payments.

  • Information Etutelage gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our advertisers and sponsors better understand the demographics of our audience. Under no circumstances does Etutelage divulge any information about an individual user to a third party.

Etutelage gathers user information in the following processes:

Voluntary Information

We offer free trial classes and online tutoring services, which require voluntary submission of personal information by users eg Name, grade, email id, phone number, address. However, this information is never shared, sold or rented to a third party.

Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Payment Details

While making payments, users are taken to the secure pages of our payment partner which is Verisign Secured, verified by Visa and utilizes 128 bit SSL encryption to transmit your data for verification. We do not store your credit card information on our servers.

For more information on the security processes at our payment processing partner, please visit http://world.ccavenue.com.

Usage tracking

Etutelage tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Etutelage does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Etutelage uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION

Etutelage uses any information voluntarily given by our users to provide our tutoring services and enhance their experience on our site.

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Etutelage creates aggregate reports on user demographics and traffic patterns for internal strategy formulation.

SHARING OF THE INFORMATION

Etutelage uses the above-described information to tailor our services and content to suit your needs and help our advertisers better understand our audience's demographics. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SECURITY

Etutelage operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

ANTI SPAM POLICY

We do not send you unsolicited mails. At times, we may contact you to provide feedback about your child’s progress and give or solicit views and suggestions regarding your child’s studies. We may contact you about changes, updates to our services.

You may opt out of receiving these mails anytime by sending an email at support@etutelage.com, though, receiving these mails may be important to keep abreast of your child’s progress.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Etutelage.

Changes to Policy

We reserve the right to update or change our privacy provisions and the latest version will always be available at this page. You are therefore advised to check this page regularly to be aware of the current policy.

We value your privacy
We value your privacy and understand that you are concerned about it.
We only collect the information necessary to serve you better. We take utmost care to protect your personal information and never rent, sell or otherwise share your details with any third party.
Payment Data Security
Our payment page is hosted on the secure servers of CCAvenue (http://www.ccavenue.com) which is a Hacker Safe, Verisign secured gateway and uses industry standard 128 bit SSL encryptiton for data transfer.
Your payment authorization is executed in real time and at no point is the sensitive data stored in any form at any of our servers.
We utilize the industry standard credit card fraud prevention measures powered by CCAvenue and are committed to fear and fraud free online transactions.
Children Safety
We understand the child security on the internet is a matter of grave concern to all of us and we take utmost care to ensure absolute safety for children.
We never ask for personally indentifiable information from children under 13 in pursuance of the Federal Children's Online Privacy Protection Act of 1998 (COPPA).
All our teachers go through detailed background checks to ensure absolutely zero dangerous behavior towards children.
Contact us for more
If you have any questions regarding our privacy and security policies and steps we take to ensure aboslute security, please feel free to contact us at info@etutelage.com and we will be glad to assist you.
 
       
 

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